Who is Eligible For The Heat Pump Hot Water Rebate NSW

Major Benefits
Switching to a heat pump hot water system is one of the smartest moves you can make for your home. It’s energy-efficient, environmentally friendly and helps cut down your energy bills. But what makes it even better is that in New South Wales (NSW), you can access incentives for this upgrade.
The heat pump hot water rebate NSW (commonly known as heat pump hot water incentive NSW) is part of the government’s push for energy efficiency and sustainability, making it easier for households to replace their old, inefficient electric or gas water heaters. However, not everyone qualifies for this incentive. If you’re considering making the switch, it’s essential to know whether you’re eligible and how to claim your incentive.
In this detailed guide, we’ll cover everything you need to know about the incentive, who can apply, how much you can save and how to claim it.
Table of Contents
- What is Heat Pump Hot Water Rebate (Incentive) in NSW?
- Why is the NSW Government Offering an Incentive for Heat Pump Water Heaters?
- Benefits of Heat Pump Hot Water Rebate (incentive) in NSW
- Who is Eligible for the Heat Pump Hot Water Rebate in NSW?
- How Much Can You Save with the Heat Pump Hot Water Rebate NSW?
- How to Access the Heat Pump Hot Water Rebate NSW?
- Why Choose EcoOrigin for Your Heat Pump Hot Water Heater Upgrade?
- Conclusion
- FAQs
The heat pump hot water rebate NSW (a.k.a. incentive) is part of the Energy Savings Scheme (ESS), a state-run initiative designed to reduce electricity consumption across households and businesses. Under this scheme, the NSW government provides financial incentives to encourage residents to replace inefficient appliances—like traditional electric or gas water heaters—with energy-efficient alternatives like heat pump hot water systems.
The NSW government aims to reduce household energy consumption and cut down carbon emissions through its Energy Savings Scheme (ESS). Heat pump hot water heaters are 7 times more energy efficient than gas and 3.5 times more efficient than electric water heaters. As a result, it can significantly reduce overall energy usage, supporting the government’s mission to promote energy efficiency.
And through this incentive system, the government is encouraging the residents to replace old, inefficient systems with eco-friendly alternatives, reducing both their energy bills and environmental impact.
Upgrading to a heat pump hot water system is already a smart choice, but the NSW rebate makes it an even bigger win. You get long-term financial and environmental benefits while making the switch completely hassle-free. Here’s why this incentive is worth taking advantage of:
1. Major Reduction in Upfront Costs
With the heat pump hot water heater rebate NSW (incentive), you get an instant discount on an energy-efficient heat pump hot water heater. And if you work with an Accredited Certificate Provider like EcoOrigin, you get it done with the cheapest installation costs too. So you pay significantly less from the start. No waiting for reimbursements or dealing with complicated claims—it’s all handled upfront.
2. Huge Long-Term Energy Savings
A heat pump hot water system uses up to 30% less power than traditional electric hot water heaters. That means lower electricity consumption and drastically reduced energy bills—month after month, year after year. When combined with the incentive, you can save hundreds upfront and significantly lower energy bills over time—potentially leading to thousands in lifetime savings.
3. Seamless, Hassle-Free Process
Worried about paperwork? You don’t have to be. The rebate is applied upfront when you work with an Accredited Certificate Provider (ACP), who simplifies the process and manages most of the paperwork for you. You may need to provide basic details and confirm eligibility, but we’ll guide you every step of the way!
4. Increases Your Property’s Value
Installing a heat pump hot water system makes your property more attractive to buyers and tenants. Lower running costs mean better value in the long run.
5. Future-Proof Your Home Against Rising Energy Prices
Energy prices aren’t getting any cheaper. By switching to a heat pump hot water heater now, you lock in lower operating costs and make your home more energy-efficient, protecting yourself from rising energy bills.
6. A Smarter, More Sustainable Choice
With NSW moving towards cleaner energy solutions, this rebate is part of a government-backed push for sustainability. A hot water heat pump reduces greenhouse gas emissions and lowers your carbon footprint—without compromising on performance.

To qualify for the heat pump hot water rebate (commonly known as incentives), you must meet specific eligibility criteria set by the NSW Government.
1. You must be a resident of NSW
This incentive is part of NSW’s Climate and Energy Action plan, so only properties within the state can apply.
2. You must be replacing an existing electric or gas water heater
The incentive is only available for upgrades—not for new installations in homes that don’t already have a water heater.
3. You must apply it through an Accredited Certificate Provider (ACP)
The NSW hot water rebate (incentive) is not a cashback that you claim later—it is applied as an upfront discount by an ACP like EcoOrigin at the time of installation. You cannot apply it on your own.
4. The new heat pump hot water system must meet efficiency requirements
Not all heat pump hot water heaters qualify for the incentive. The unit must meet the government’s Minimum Energy Performance Standards (MEPS). Always choose a model from the NSW government’s approved list after confirmation from your Accredited Certificate Provider.
5. The heat pump hot water system must be installed by certified technicians
Installations must be performed by licensed plumbers or electricians accredited under the ESS.
The exact incentive amount depends on your current water heating system and the specific heat pump hot water model you install. However, here’s a general breakdown of incentives when you replace your old system with an air source heat pump hot water heater:
These savings are applied as an upfront discount by your Accredited Certificate Provider (ACP), so you don’t have to wait for reimbursement.
Applying for NSW’s heat pump hot water incentives (also known as heat pump hot water rebate NSW) is a straightforward process, but it’s important to follow the correct steps to ensure you receive the maximum incentive available.
Step 1: Choose an Accredited Certificate Provider
As mentioned earlier, you can’t claim the incentives on your own—it must be processed through an ACP. They handle the paperwork, ensure you meet eligibility criteria and apply the discount upfront. Some providers like EcoOrigin also offer free site assessments to help you choose the right system and make sure the whole process is hassle-free.
Step 2: Select the Right Heat Pump Hot Water Heater

Not all heat pump hot water heaters qualify for this incentive and the right choice depends on your property type, hot water usage and eligibility requirements. Since every home and business has unique needs, getting expert advice can help you find a system that’s both efficient and eligible for the incentive. If you’d like to know which model works best for you for free, please contact EcoOrigin.
Step 3: Fill a Nomination Form
We make the process simple for you! Your Accredited Certificate Provider (ACP) will provide a nomination form and the team will guide you through filling it out—quickly and hassle-free—before any upgrade work begins.
Step 4: Book Your Installation
Once you fill the form, your provider will arrange installation by a licensed team of technicians. Once they finish it, you are all done.
If you’re looking for a reliable, government-approved provider for your heat pump hot water heater installation, EcoOrigin is an Accredited Certificate Provider (ACP) under the NSW Energy Savings Scheme.
Why Work with EcoOrigin?
Upfront Discount – No waiting for cashback. The discount is applied instantly, reducing your costs from day one.
Free Assessment & Expert Guidance – We offer a free site assessment to understand your needs and guide you in choosing the right heat pump hot water heater for maximum efficiency and savings.
Certified & Professional Installation – Your system will be installed by fully licensed and accredited professionals, ensuring top-notch quality, safety and compliance with government standards.
Maximum Savings at Every Step – With $0 upfront cost, free site assessments and the cheapest installation rates, we make the entire process affordable and hassle-free, helping you save money while upgrading to energy-efficient solutions.
Why keep paying high energy bills when you don’t have to? With the heat pump hot water rebate in NSW (incentive), you can cut your hot water costs without any burden. Additionally, these systems reduce your energy bills significantly as they use less power. With the right system and an accredited provider handling the process, you can maximise your savings and make the transition seamless.
There’s never been a better time to make the switch. Upgrade today, save money and enjoy reliable hot water while reducing your environmental impact. Contact EcoOrigin now to start your journey towards a more energy-efficient home
1. Who can apply for the heat pump hot water rebate NSW (incentive)?
Homeowners in NSW replacing an existing electric or gas hot water heater with a heat pump hot water heater can apply. The installation must be done by an Accredited Certificate Provider. Know more by contacting EcoOrigin.
2. How much can I save with a heat pump hot water system?
The incentive ranges from $190 to $670, depending on the type of system you replace. Heat pump hot water systems are up to three times more efficient than traditional electric or gas water heaters, significantly reducing energy consumption and cutting down your energy bills.
3. Do I have to pay upfront and claim the NSW hot water rebate (incentive) later?
No. The NSW hot water heat pump rebate is applied as an instant discount when you install the system through an Accredited Certificate Provider like EcoOrigin.
4. How do I claim the incentive for switching to a heat pump hot water system under the NSW hot water rebate (incentive)?
Contact EcoOrigin today to check your eligibility, get a free site assessment and consultation and rest all will be taken care of for you.
5. Is every heat pump hot water system eligible for the incentive in NSW?
No. Only specific models that meet the government’s energy efficiency requirements qualify for the incentive in NSW. To ensure you choose an eligible system, contact EcoOrigin.